We are sorry for the inconvenience. Rebag Mar 2022 - Present1 year 2 months Performed monthly account analysis and monthly closing for P&L, Balance Sheet, Cash Flow, Trail Balance and consolidate financials Assisted monthly sales. Caso continue recebendo esta mensagem, You purchased this item back on November of 2022. I dropped off a Bottega Veneta bag to their soho location on 2/23/2023 with a confirmation I would have payment within 3 days. enviando un correo electrnico a But we stand by the authenticity of the piece offered you a quote to purchase it from you based on the current rate and condition of the item. After graduating from Colgate University with a degree in Creative Writing and Political Science, Remi joined Business Insider to help readers find the best products worth buying. Save my name, email, and website in this browser for the next time I comment. 5/4 @ 1 PM ET REGISTER NOW! Entrepreneurs and industry leaders share their best advice on how to take your company to the next level. Could you help me with it? After receiving my cash down payment I noticed that I received a side credit for my two handbags instead of having them returned as originally requested. Rebag has been featured in the New York Times, Business of Fashion, VOGUE, TechCrunch and more. "This latest round of funding will allow us to further develop our technology and launch features that democratize access to information and create an ecosystem that benefits consumers and retailers alike.". When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. On 2/9/23, I purchased a Bottega Veneta bag from Rebag for $2,524.50. CO aims to bring you inspiration from leading respected experts. per informarci del problema. A claim was issued to Rebag on February 7th. Rebag shoppers can choose from a selection of tens of thousands of styles from over 50 luxury designers, including Chanel, Herms, Rolex, Cartier and more that range from handbags and small. That expertise has generated some of the data Clair uses to speed up that process. I called ********* customer service and explained to them the situation/error they informed me that all is right and I will be actually getting my handbags back. Founded in 2014 by a team out of Harvard Business School, Rebag is backed by prestigious venture capital investors including General Catalyst, Novator, Crosslink, and FJLabs, and has raised $68m in funding to date. That's when you turn to Rebag, a site that lets you buy and sell authentic designer handbags. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Rothschild & Co worked in collaboration with Rebag on this round. I submitted the ring for an authentication, and Fashionphile found the ring to be counterfeit. The challenge here is that you don't have a receipt of handing an actual package with the items to **** There is a partial scan to the label in a *** store but not package received. To stay on top of all the news impacting your small business, go here for all of our latest small business news and updates. When you stumble upon a bag you love, you'll a great deal of information on everything from the model to the condition it's in, so you won't be surprised by any unexpected scratches or wear and tear. Rebag Wallet Buying from Rebag Selling to Rebag Trade Rebag Rewards Rebag Gift Cards Retail Locations How do I contact Rebag? The Amore Flap Leather Strap Shoulder Bag from Dolce & Gabbana is in Very Good Condition. I have reached out via email to Rebag CS three times, receiving only one generic response reiterating their outlet policy and not addressing Yoogis assessment. A beautiful, designer handbag can take an outfit from average to avant-garde. But until the proper proof or receipt of the handoff is provided, there is not much else we can do to help with this. Despite the pandemic, Rebags business continues to thrive. You can purchase syndication rights to this story here. The bag features a textured mocha brown background with beige monogram letters and handles with a tan fabric interior. Our return policy allows you to return the item within 7 days of delivery. The annual report revolutionized the resale industry by providing transparency in an unprecedented way, empowering consumers to make informed decisions and investments. The navy blue leather stands out against the silver hardware accents. Not only did the most affluent customers stop spending, but so did aspirational shoppers those who scrimp in other areas in order to plunk down the necessary dough to score a high-ticket item. Email our Customer Service team at contact@rebag.com Chat Click "Chat" at the bottom right of the screen Monday-Friday from 9 AM - 9 PM EST Call You can reach out to us via phone at 1-844-373-7723 Monday - Friday: 9 AM EST - 9 PM EST I cant believe they would operate business lie through their teeth!! Keep in mind. I think that this us unfair, and I need a full refund for the fake item that they sold me. Business Development Director, VIP Services, Business Development Director, International B2B Lead, Find your B2B customer within minutes using affordable, accurate contact data from Datanyze. If you accept the quote you will ship the item to us and if after inspection the item is the same one you purchased from us back then and the current condition is as described, we will send the funds to your wallet. Ive investigated where to buy these luxury pieces in this Rebag purses review and created a list for easy access: So. Louis Vuitton Artsy Monogram Leather Handbag, Dolce & Gabbana Amore Leather Flap Shoulder Bag, Chanel Front Pocket Crumbled Calfskin Waist Bag, Wide selection of styles and designer brands, Ability to buy, sell and exchange with perks for Rebag credit, Honest reviews of bag details on the website. The brands motto is a simple one: endless access to luxury. The Honest Brand Reviews staff works together to help bring you the information you need to make the best shopping decisions. Im just left in the dark. Fashion retail was ripe for disruption, and the downturn spawned a whole new class of entrepreneurs: those who rent the goods instead of sell them. real person. This is my first time selling with this company. The original ACH payment failed due to some missing information. The City Giant Studs Leather Bag is classified as being in Good Condition. The company buys, sells, and exchanges premium, sought after designer handbags and accessories. This policy should apply to outlet items as well. Everything that you need to know to start your own business. Was hoping for a discount on purses smh. We operate independently from our advertising sales team. Theres also scratches and tarnish on the hardware. extruded film products. If you really want a luxury bag though, you can save a lot of money by choosing to purchase one second-hand on the site. The salesperson provided zero details. No other reputable consignment company I have done business with has any kind of outlet sale shop nor would they deny a return request if an items authenticity is in question. Customers can shop new arrivals, sell styles youve outgrown, or exchange a bag. With Clair Trade, you can buy and sell items in one transaction, and only pay for the difference. Rebag defines Outlet items as items that have heavy wear throughout, a major defect, or a missing accessory Rebag described the bag on its sale page as Great - creasing on leather, scratches on hardware. There's no commission, there [are] no tricks, Gorra underscored. Lamentamos I entered a contract upon agreeing my quote with Rebag, not with ***. I had terrible experience with them ! By acting as the middleman between those who want to sell their old luxury bags and those who want to buy new ones. Rebag has simplified its authentication process by implementing an effective technology. The problem is a lot of businesses have somehow used that opacity to their advantage, and we're doing the exact opposite. After 2 weeks and no tracking updates I reached out to Rebag to open an investigation. I called the company to complain considering these bags are thoroughly reviewed before they are sold. There is a human component, which is why Rebag employs a team of seven experts who are dedicated to overseeing the process to ensure that the items are indeed authentic and the quotes are accurate. Gorra remains cautiously optimistic. Rebag, the authority on buying, selling and trading luxury goods, is currently one of the fastest growing retailers in the US and has established itself as a leader in the luxury re-commerce space. Si continas viendo este mensaje, Now I cant use or sell it without the belt. So, its pretty significant given the current environment, he said. Disculpa *** already has all the information they need from us to see if they can find any more information. The hardware is gold and ties everything together. Join the Conversation 2.4 28 Ratings Rebag has an overall rating of 2.4 out of 5, based on over 51 reviews left anonymously by employees. By reselling its luxury handbags anywhere from 40% to 70% off their original retail price, Rebag aimed to tap into a small but lucrative part of the overall $316 billion global luxury market, which has grown 10% per year since 2015 and reached $29.2 billion in 2019, according to Bain estimates. Since 1976, Republic Bag has maintained a position as the innovative leader in polyethylene Rebags expansion into accessories will be a natural fit for this type of marketing, he said. Rebag, a destination for buying and selling the most coveted designer handbags, watches, jewelry and accessories, is an e-commerce company reimagining the role of luxury in the secondary market. Balenciaga never disappoints, in my opinion. Operator of an e-commerce platform intended to offer second-hand luxury handbags. Rebag is funded by 23 investors. There are strict guidelines on what condition bags must be in in order to be accepted. If you havent watched Mean Girls, thats probably a good thing. Rebag has carved out a unique approach that will facilitate its massive scaling". Rebag, a startup that buys and sells luxury goods, has just launched a free app called Clair AI that allows you to take a photo of a handbagwhether in your own closet, at a store, or even. The brand then holds the inventory until its able to resell it via its online platform or in one of its nine physical locations. Do I need an appointment to submit in-store? For 3 weeks I reached out multiple times via the website chat, 3x emails to the contact email that all went unanswered and multiple phone calls to the customer service. Be sure to follow us on LinkedIn! NOW WATCH: This giant clip makes it easy to carry heavy bags, Millennials contributed to an 85% surge in the sector, Learn more about how our team of experts tests and reviews products at Insider here. Apparently,I missed the very very small print on the description page that it was outlet. Founded by Charles Gorra, what makes Rebag unique is that for the first time in the industry, it is possible to sell your designer goods and receive instant payment. Theres also splitting and cracking on the strap wax edges and scratches on the hardware. Although it is good to have a cash positive balance sheet when it comes to carrying inventory, a challenge in turning over that inventory comes from carrying classic, pricey pieces think Hermes Birkin bag, one of which sold for $70,000 recently on Rebag, or a Gucci double-G belt. In March 2023 I decided to sell it to Fashionphile. When it comes to size and fit it is 16W * 12.5H *7.5D with a 6 handle drop. You can purchase syndication rights to this story here. Rebag has been featured in the New York Times, Business of Fashion, VOGUE, TechCrunch, and more. From what I found out by doing my research for this Rebag purses review, many customers loved their bags and felt they matched the online descriptions. The buzz is loud, but is Rebag worth it? For sure, and the majority of customers were satisfied. This seems like a great way to get your money back and continue switching up your style, but were just getting started in this Rebag purses review, so hold on to your opinions before we explore the brand in full. He said the plan is to beef up advertising and social media marketing. After reviewing all the documents and terms for this submission order, we are not able to anything else here. las molestias. Here are the areas where REBAG made multiple mistakes and really needs to work on their logistics when it comes to providing customers with shipping labels. Webberville, MI. You can also call the team at their New York office: 1-844-373-7723. Founded by Charles Gorra, what makes Rebag unique is the ability to sell your designer goods and receive upfront payment. Thanks,****** ****, Purchased an advertised authentic Prada bag from Rebag. an. We've reviewed your complaint. The opening comes on the heels of Rebag's latest funding round in February, which raised $25 million and brings the company's total raise to $52 million and its employee count to just over 120. Rebag Total Funding $68.3 M Company summary Overview Rebag is a company that owns and operates an online marketplace for buying and selling luxury handbags. There's a lot of risk in what we do, he said. Co-Founder, Board Member, President & Chief Executive Officer, To view Rebags complete valuation and funding history, request access, To view Rebags complete cap table history, request access, Youre viewing 2 of 10 competitors. Win whats next. Rebag buys the bags (and now accessories) outright from clients who want to sell. And if it does, a cut of the proceeds is taken off the price. In the last 12 months, Rebag has maintained its high growth trajectory. There is wear and discoloration on the exterior of the bag with creasing on the straps. Rebag is headquartered in New York, 390 W Broadway, United States, and has 5 office locations. The bag is the same price as the brand new bag. That is its proprietary software called Clair (which stands for Comprehensive Luxury Appraisal Index), which allows consumers to generate a highly accurate price quote for their goods instantly online. Following a strong year driven by technological advances and category expansion, this latest round positions Rebag for its next cycle of innovation and accelerated growth. This isnt surprising because watches and jewelry are highly-collectible categories which hold value, whereas clothing tends to be more time-sensitive, said Danziger. Get the full list, To view Rebags complete board members history, request access, Youre viewing 5 of 46 investors. extruded film products. I purchased a Bvlgari B.Zero 1 gold ring from Rebag in April 2022. This companys entire business model is to examine and review pre-owned bags in order to sell them for quite a bit of money. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Gorra likens it to a Kelley Blue Book for bags (instead of cars), because it's a very similar concept. We buy inventory. I opened it, it looked okay, then when I used the bag and was out and about, a big decorative detail was so loose it fell out almost right away. Ill showcase some of the most sought-after pieces: This gorgeous Rockstud Leather Messenger Bag from Valentino is edgy and flirty with its stud detailing and compelling red tone. I was told I would receive payment in 2-3 business days. envie um e-mail para Its online business has made up the difference in sales from its nine brick-and-mortar locations that had to close because of COVID-19. Private . Order #******. More information on Rebag is accessible through its mobile app and on rebag.com. Then it's a bit of lifes coincidences that I met Jenn and Jenny, and they got me into the [world of circular fashion]. The Clair Technology Suite includes: Rebag will also use the round to scale its tech-enabled brick-and-mortar business. We've reviewed your complaint in depth. message, please email I accepted the offer on 3/11/23 and per their policy online I have the option of dropping off my bag and the following would be done on site, after you have received, accepted and completed the seller checkout for an offer, you can visit any Rebag store location and stop by the Rebag Bar with your items. Investment funds will be used to further build upon technical tools Rebag has developed including the Clair Technology Suite which is designed to bring transparency to the luxury resale industry. Rebag should be more transparent in describing the Defects or missing accessories in the outlet items they sell, esp if the items authenticity is under question. After several days, I contacted customer service again. 04/17/2023. Your email address will not be published. The return policy is unacceptably short. This stunning bag is in Great Condition, available at Rebag NYC. Rebag cannot accept international returns. Ci All that said, the imperfections are subtle and the bag is catalogued as Very Good Condition. It was bigger than our Black Friday of last November, Gorra said. Rebag is an e-commerce platform and retail store that buys, sells, and trades second-hand luxury handbags. Rebag has a post-money valuation in the range of $100M to $500M as of Dec 15, 2021, according to PrivCo. The sought-after white leather Amore Leather Flap Shoulder Bag is perfect for a memorable, fancy occasion like a wedding or fancy baby shower. The Rebag team curates designer collections with new arrivals each week, with over 50 designer brands to choose from. My Rebag purses review will take an in-depth look at the brand and its products, customer ratings, promotions, and more to help you decide if their products are worth the buy. "Since the company's inception, our vision has been to fuel the circular economy and create further transparency in the resale market," says Charles Gorra, Founder and CEO of Rebag. For many customers, their Rebag purses were their absolute favorites and these happy buyers thought the customer service was terrific. For any further questions, please make read our terms of service (***************************************). Rebag is the seller of luxury bags and accessories, giving customers the option to purchase or sell their used pieces. This practical, stylish Vintage Bamboo Suede Mini Backpack costs $535 with an estimated retail value of $1,295. 2023 PitchBook. Press. For all orders of or above $500, shipping is free and for orders below $500, shipping is $20. Read on for more tech tools that entrepreneurs can't live without. You might be the first, last, and sometimes only associate a customer interacts with. Our team spends hours researching, consulting with medical experts, gathering insight from expert professionals, reviewing customer feedback, and analyzing products to provide you with the information you need. verdade. It features an elegant suede exterior, comfortable leather straps and a fabric interior. Sell within six months and get 75% back, 12 months 70% all in Rebag site credits. Should I have not incessantly followed up, that paperwork likely wouldn't have been filed by Rebag. (Some of those stores are just beginning to reopen; but plans for 30 new stores have been shelved). By reselling its luxury handbags anywhere from 40% to 70% off their original retail price, Rebag aimed to tap into a small but lucrative part of the overall $316 billion global luxury market, which has grown 10% per year since 2015 and reached $29.2 billion in 2019, according to Bain estimates. The classic Chanel CC monogram, zipper, and gold hardware really elevate the piece. At $780 with an estimated retail price of $2,495, this is another piece offering significant savings. BBB is here to help. This premium Chanel purse costs $2,810, marked down from the original $3,590 price. Rebag won't just accept any bag from a luxury brand, either. You must agree to abide by the following terms in order to use the Rebag Services and/or the Rebag Websites. As for further growth, Gorra said Rebag will invest in growth marketing, especially now that the stores, which served as an entree to a customer group who didnt always shop for luxury online, arent open for business.