TuneIn in the UK is now geoblocking the majority of radio stations based outside the country. Simply say, Alexa, pair for it to become visible to the device youre trying to connect from. We suggest that you start with a tried and true fix for electronic devices: the restart. It might be that your internet connection is too slow and doesnt have enough bandwidth for streaming audio, or that the connection is flaky and experiencing excessive packets loss. You may have your device set to shut off Wi-Fi once your screen goes to sleep. Can it be that this echo plus device simply failed? Here are a few tips on how to keep Alexa playing music all night. Not on Tunein on tablet or smartphone or even PC, just from Stupid Alexa. The next screen will tell you the strength of the Wi-Fi network. No BBC radio stations on #alexa this morning? If the Echo cant connect to the internet, it wont be able to play music. Alexas abilities range from turning on the lights to ordering pizza, but one of her most commonly used functions is playing music. Make sure that your Echo is connected to the internet and that your internet connection is working properly. How To Make and Answer Calls with your Amazon Echo, How To Set the Amazon Echo Alarm to Wake You with Music, Over 200 Amazon Echo Easter Eggs & Tricks, How to Install Apps on the Amazon Fire Stick or Cube, How to View My Echo Show Camera Remotely from Phone, How To Fix an Eero Not Connecting to the Internet, How to Change the Location on a FireStick, How to Download Photos from Google Photos, How to Remove Netflix Recently Watched Shows. For example, the Echo Dot does not have a built-in speaker, so you may not be able to hear the sleep sounds if youre using the Dot in a bedroom. You can request the specific radio station and it should play as normal.. If your Echo isnt letting you do that, youre no doubt frustrated! Great suggestionshowever my Echo dot does not have the LED light indicator for WIFI strength that you referred to?? Yvette is a freelance writer who also happens to be a smart home enthusiast! Sometimes the music pauses to buffer one too many times or it just stops altogether! Delete the audiobook from your device and then re-download. This is based on how long the music has been playing and how loud the music is. Music is how many of us get through our day. Go to Settings, then tap on the Wi-Fi section. Poor wi-fi connection? WebAlexa keeps cutting out when playing the radio because of a possible weak Wi-Fi signal, too many devices sharing the internet, a slow connection to your ISP service provider, or a blocked router port. On the bright side, your journey will most likely end with this step, as they will be able to help you even if that means sending you another Echo. If switching networks isnt possible, try reducing the number of devices using the particular Wi-Fi network. Sometimes it plays 5 songs on my list. Ease this congestion by turning off Wi-fi on devices youre not currently using. Always losing connection, getting that red ring saying its having a problem whereas my 1st gen Echo has been flawless. This may be able to fix some glitches that happen with music playback. Sadly, I am having exactly the same problem with the same radio station again. All Rights Reserved. It seems @alexa99 is having problems playing BBC radio stations and rather than just saying "Alexa, Play Radio 6" you now need to say "Alexa, ask BBC Sounds to play Radio 6". Next, create a custom playlist that will keep playing all night long. First and foremost, youll want to make sure Drop In is enabled on the Alexa device youre attempting to call. If thats the case, its probably the Echo that doesnt connect. Can Turning Smart Bulbs Off And On At A Switch Damage Them? There are several ways to get Alexa to play continuously. If youre not sure which sleep sounds to choose, the Alexa app has a sleep sounds library that includes a variety of sounds and tracks. Please try again in a few minutes. Try asking Alexa play (radio station) on Tunein. Once youve connected the Skill, you can go to the Entertainment section of the Alexa app. At the end of the day, we all want to be able to listen to our music uninterrupted. While listening to their music via the Amazon Echo, some Echo users have run into a couple of annoying playback issues. WebThese are three likely reasons this is happening: 1.) For example, "Alexa, play thunderstorm sounds." Just make sure that you add the music to a custom playlist first so that it will keep playing all night long. When using these streaming services, users have complained that their music stops every few songs, but eventually resumes. WebThere are a few basic troubleshooting steps that may resolve these issues. If youre wondering whether you can use Alexa to help you fall asleep and stay asleep all night, the answer is probably yes. WebIf your Alexa has been randomly playing music, there are many things you can do to fix it. So I have to manually restart the routine in order to play the radio again. These are not stubborn problems, and the following steps will guide you on the same. On the next screen, go to the tab labeled Your Skills. Due to the common nature of these problems, there are many workarounds. Why am I unable to access BBC Sounds on Alexa even after linking my account? |. Once youve done that, you can then ask Alexa to play your favourite radio station by saying something like, "Alexa, play BBC Radio 1.". Fortunately, the chances of the issue being too serious to deal with on your own is low. Perhaps its your Echo itself thats having issues. If you cant find the issueaffecting you thenget in touch. Alternatively, in the Google Play Store, you can also use the menu that pops out from the left side of the screen, then go to My Apps and Games. Some of them dont even support the 5GHz channel, which can make the 2.4GHz too busy. Voice commands to Alexa work perfectly. If you have any further questions, feel free to reach out to us. You can then say, Alexa, ask BBC Sounds to play Radio 1, for example, and listen to BBC stations through your smart speaker as normal. This is one of the most common reasons that your Echo has to keep buffering your music, or it stops altogether. Spotify, and to a lesser extent, Amazon Music are two of the main culprits. Or, if you want to listen to music for a shorter amount of time, ask her to play music at a high volume. If the light is white, you are connected, and if its orange, theres no Wi-Fi connection. Often, power cycling your cable modem or router is enough to resolve connectivity problems, but sometimes its necessary to contact your ISP. You can also ask Alexa to play a specific album, artist, or genre of sleep sounds. When the light ring turns orange, your device will enter the setup mode. Find the small hole at the base of the device, insert the tool, and press in the reset button. Your only other option would be to use your mobile device with your Echo via Bluetooth. Privacy Policy | This time, it is not found doing a search using the Alexa app. Best answer by UKMedia 31 December 2018, 10:45. WebOpen the Alexa app, then tap Settings > Device Settings. Thats what i need to know, not how to connect. WebWhy does Alexa keep turning off my music? If you want to listen to a specific sleep sound, you can say, "Alexa, play [sleep sound name]." One possibility is that the Echo is experiencing connectivity issues. From the Alexa app home screen, go to More, then Skills and Games. If that doesnt work, go down the list until the problem is solved. Head to Amazon's website for full Is the Wi-Fi connection is bad, or theres no connection at all? Turn off your Echo device. The first step is to check your internet connection. After connecting Alexa to new internet, I keep getting that my pandora can't be palyed. Once youve moved the devices closer to each other and reduced the distance, the signal should improve, and so should your music playback. However, in general, most Alexa devices are capable of playing sleep sounds overnight. Check to see if there are any updates available for your Alexa and Pandora apps. Inconsistent internet connection? Streaming music to your Amazon Echo typically goes on without a hitch. You can choose which service Alexa uses to play your music for streaming stations and general requests. On the next screen, you can then choose to Disable the Skill. This does not effect our editorial in any way. Amazon Alexa users are reporting issues for the second straight week, with reports that Echo devices have stopped playing BBC radio stations. WebRestarting your internet router is also a good step to try, and making sure your router's software is up to date. Update, Audio intentionally distorted in episode nine of The Whisperer in Darkness, Mobile/Tablet app | Restart Your Alexa. Other times it plays up to 50 songs on my list, but it always gets to Alexa saying " having problem playing pandora lisit". a relatively easy fix. When you stream music via the Alexa app, you control songs and volume via the app or your Echo. You can ask her to play a song, a station, or a playlist. I've just played it by finding it via Tune-In in the Alexa app. Echo 2nd generation. More often than not iHeartRadio loses connection because there is an issue with your Internet connection. Its similar for Echo devices with screens: white light good, orange light no connection. In order to find and turn this setting off, please follow the steps below: Go to phone settings Go to Device Care Select Battery Find and select iHeartRadio With an Echo Show, you can simply use the screen. William Stanton Weak Wi-Fi signal This can be a great option if youre not too far from your Echo. To avoid the extra steps, instead, go into your mobile devices settings, then to Wi-Fi. This is one of the most common reasons that your Echo has to keep buffering your music, or it stops altogether. WebWhy do BBC Sounds streams stop or cut out when listening on my Alexa device? If the music has been playing for a while and is at a high volume, Alexa will turn off sooner. Welcome to the Digital Spy forums. Voice requests to control Sonos and play music will likely fail. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. Even dishwashers, air conditioning vents, or stereos can cause minor problems. Tap on the i next to the Wi-Fi network youre connected to. If youve tried all of these troubleshooting steps and youre still experiencing issues, contact Amazon support. On that screen, youll see devices available for you to connect to via Bluetooth. 6 Common Music Streaming Problems and How To Fix Them, Echo Show Song Lyrics Not Showing Or Being Really Buggy, Newsletter (14th Dec 22): Eufy Caught Lying (Apparently? This can be incredibly frustrating for Echo owners, as it can interrupt whatever music or podcast they may be listening to. Another issue that may affect playback has to do with Bluetooth. Registered in England. First, if you have your device set to turn off after a certain period of inactivity, Alexa will turn off the music. I can request a playlist, artist, song, or station from Amazon music and it will play. Theres no definitive answer to this question since it depends on how youve configured your Alexa device and which radio stations you listen to. Finally, ask Alexa to play the playlist for you. Once you tap on that, youll see apps that were recently updated, or need to be updated. 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Do the same with your modem and router, and turn off the Wi-Fi on all connected devices. There are a few common, and then those not-so-common issues that can cause this to happen. After that, its the same drill as with the first-generation devices: the light ring will turn off and on again, then itll turn orange, and the device is ready for setup via the Alexa app. For more information please visit our Service Status Page. Your smart devices tend to default to the 2.4GHz channel. Your email address will not be published. If youre not sure which radio stations are available in your country, you can check the list of available stations on Amazons website. If thats the case, you can disable the Radio skill in the Skills section of the Alexa app. Yes, you can leave Alexa on all the time. We apologize for the But theres nothing more annoying than when the music wont play! Your router may use both security protocols, WPA (Wi-Fi Protected Access), andWPA2 (Wi-Fi Protected Access II). If theres a multitude of devices connected to your network, your Wi-Fi will probably be unable to keep the pace. Theyll be able to help you determine the root of the problem and may be able to provide a solution. Some people might not want their Alexa device to play the radio all day, every day. If yes, then please log out of the other accounts and then complete step 2.1 again; Connected TV You would simply go into your Devices Settings, then to Bluetooth. Another possible explanation is that you have set up Alexa routines that unintentionally turn off the music. Next, ensure your internet The only way I can get Alexa to play the French radio station Melody is to say "Alexa, ask TuneIn to play the radio station Melody" Most UK radio stations I can get to work by saying "Alexa, play "radio station.". Turn off your Echo device. In the App Store, you can also go to your account icon in the top, right-hand corner of the screen. Why does Alexa stop playing music on my device? California Consumer Privacy Act | Skills may also need updating or may need to be uninstalled, then reinstalled. But with some troubleshooting, you can get back on track to listening to your music, sans problems. Im Tristan Perry, the guy behind Smart Home Point. But, unfortunately, problems streaming your favorite music or podcasts may sometimes occur. You can either create a new playlist or add songs to an existing playlist. But can you play it using voice commands? You can use the Alexa app on your phone or tablet to connect your Echo to the 5GHz. There are other radio skills that can be used, the MyTuner skill is good for foreign stations. However, this range can be affected by obstructions. The Amazon Echo has a lot of great uses. Alexa completely failing to understand a single BBB radio station pic.twitter.com/0SI6GV83dF. Fewer bars mean a weaker signal. I have just tried again to get it to play that radio station via voice command and it did. A poor Wi-Fi signal makes it hard for your Echo to connect to the internet where its retrieving your music. This can result in anything from distorted music, to your favorite song cutting out midway through. ), Heres Why Amazon Echo & Alexa May Soon Be Subscription Only. | Amazon offers a one-year manufacturers warranty on Echo devices, so if its still new, contact Amazon for further assistance. Once 30 minutes has passed, the music, podcast, audiobook, or other sound will stop playing. With an Echo Show, you can simply use the Some users describe this issue as being specific to certain music streaming services. This may increase battery usage, but the app will continue running and playing sound until you stop it. We've identified a problem with Google Assistant. With the classic Echo Dot, you can simply say, Alexa, next song.. It cames after a widespread outage last week that left Echo devices unresponsive for hours, with some users unable to turn on their lights or switch off alarms. There are a range of sleep sounds available on the Alexa app and on Amazon Music, and many of them are designed to help you relax and fall asleep. Under investigation, International users have reported no sound when streaming, When listening using an Amazon HD8 device, the volume is very low, Smart speaker When you pull up the app in the respective app store, if it needs to be updated, youll see the word Update towards the top of the page.
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