The dress looks awful on. You may need to Contact US to initiate the return process within 14 days upon receiving your items. You will be responsible for all return shipping costs. Founded in 2010, JJ's House is a leading global online retailer for wedding-related, prom, party, and occasion wear dresses. Fill out all shipping and payment information. The logic is to make the gum hard so that it can't then be removed with ease. Therefore, we encourage you to inspect and try on all items as soon as they are delivered. Please Contact Us. 2. I bought a dress for my daughter's prom. Not your bra size! If there is no order under your account, we suggest you to register a new account on our website with your email address first and send us an email. Well also show you how you can send a return request letter in a matter of minutes with DoNotPays assistance! 3. Your satisfaction is utmost important to us and this is absolutely our work power. Item is the size you ordered but does not fit. Hope we can serve you again in the future.---------------------------------------------------Replied:Dear Ani, Thank you for your feedback. Suede Leather Suede leather is very sensitive to water and dampness and thus water should not be used to clean this type of handbags. I have been told I am not eligible for a refund as its a custom order despite the fact that there is a quality issue and the jumpsuit is unusable due to their error.Have only been offered a 30% discount which is laughable. Thank you again for your support! 3. Contact our Customer Service to initiate the return process within 14 days upon receiving your item(s). Click hereand fill out your order number and the email used to place the order (where you have received emails related to your order) to pull up your order page. Please keep the tracking number safe. Your satisfaction is of utmost importance to the JJsHouse.com Team. Please Note: If you received a wrong item/size or damaged/defective item, after selecting the corresponding reason and adding photos for the explanation, your request would be automatically forwarded to our customer service team and theyll look into the issues and give you a satisfactory solution. It was very easy to order the right true to size dress. You can follow the steps below to process your return: Find the order that you want to return on the "My Orders" page. Hope we can serve you again in the future and make you a happier customer. I am extremely happy and will definitely use JJs again and can highly recommend. I would definetally go to JJhouse again for any special event dress we would need. I ordered a standard-size dress, not a custom-made one. Thanks for send me my dress at the time. 4. If you believe your items were damaged during delivery, you must obtain "Proof of Damage" documentation from your delivery carrier, which should be included in your returned package. Different substances can stain the leather handbag and result in permanent damage. The faux leather has the advantage of being lighter and can be carried around easily. * We cannot process any products that are returned without our prior knowledge. A second dress is too long and will require further work to shorten at extra expense. - Orders cancelled within 24 hours of payment confirmation will be eligible for a full refund. 6 reviews. What should I do if I forget my password? You can use JJ's House coupons to unlock discounts at their website. 1. Please click here to register your new account. The following items (and any others marked as non-returnable on their ordering page) are non-returnable: We do not offer an exchange service for any products at this time. Shipping costvaries for different items. Thank you for your review.Your satisfaction is utmost important to us and this is absolutely our work power. After 14 days, we may not be able to process the return and a full refund. Hanging on a hook or hanger is not advisable since it can distort the shape of the bag. Founded in 2010, JJs House is the global leading online retailer for wedding gowns, special event dresses, wedding party dresses and accessories. Exposure to harsh chemicals can alter the appearance of your JJs House product. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. General Return Policies Contact JJsHouse.com Customer Service to initiate the return process within 7 days upon receiving your item(s). Go to Sign In My Account at the right top of our website. NBA Store Returns PolicyWhat Items Are Refundable? If you would like to cancel your order, please login to My Orders, select the order you need help with, and request cancellation. The Hollow to hem(front) measurement of our standard dresses already includes 2 inches (ca.5 cm) extra to fit high heels. Leather handbags should be cleaned using a specialized leather detergent with a soft cloth to avoid scratching the material. I had to order a size larger than I normally wear, that's OK, all dresses fit different. 3. I purchased this dress in ivory with champagne sash. HOW TO RETURN Well worth the money! Please include the reason for return and photographs for verification. To clean part of the handbags (except handbags made from silk and satin), you may use a toothbrush combined with mild soap. I like the quality of the dresses. Material Procurement: After checking the fabric quality from several suppliers, JJsHouse.com.au selects the most delicate fabric for customers. I bought this from jjshouse, i like it very much:). If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for further help. Shipped items can be exchanged for quality issues, such as items arriving in damaged conditions, or item received was not item ordered. We will reply you within 24hrs in working days. 11100 W 82nd St Ste A, Lenexa, KS 66214-1502. 1. 2. Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. I read reviews that mentioned their sizing was generous. Allow up to 15 working days for the funds to be credited to your original form of payment. A few things to remember about custom dresses: Reply from JJ's House A day ago Thank you for your review. GB. How to take extra-care of the handbag? This company responds to reviews on average within . Box the item(s) up, remember to print the Return Form and put it in the return package. Thus, order cancellations may involve a cancellation fee. Excellent experience with this place! DON'T BUY FROM HERE THEY DO NOT RESPOND NOT EVEN WHEN YOU TRY TO CALL. I would definitely shop here again and recommend it to others. In case your order cannot be shipped on time, you may keep or cancel it. 5. Thank you for your feedback.Your satisfaction is important for us.We have sent you the email for more information for the investigation. JJ's House will only issue one prepaid return label per order. The custom-made option ensures fitness, and you can definitely order confidently. Customers who have issues with order that are not the fault of the website or the manufacturer unfortunately cannot be refunded. All of our products are custom made. We sincerely hope you could give us a try. While we can no longer make any changes to your address, if your package is being shipped, you will need to contact the carrier to request changes of delivery. Paid by PayPal. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We recommend checking your junk and spam folder if you're having trouble finding it. We reserve the right not to accept the returns without prior approval from our Customer Service. Mis-shipped products: Once we have confirmed yourmis-shipped items (item shipped different from item ordered), we will be responsible for the item exchange and postage. Submit a complaint and get your issue resolved. You'll be taken to a confirmation page that will give you an order number and you will be emailed a confirmation once the payment has processed. Before your order is shipped, JJsHouse.com.au has to process your order and put all your items through its strict qualitycontrol tests. Check JJ's House's website to see if they have updated their free returns & exchanges policy since then. Entered the correct dimensions and colour. To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page). Hope we can serve you again in the future and make you a happier customer.Have a nice day~. Click where it reads "Return Request", then youll go to the page where you can submit your return request: 1. Find the name of the item you want to refund in the Purchases list and click it. Packing / Delivering: Every dress of JJsHouse.com.au is packed well in the package separately, avoiding products being scratched or ripped. Please don't hesitate to. Reviewers satisfied with JJ's House most frequently mention customer service, wedding dress, and good quality. Take the tape around your back and bring it across the fullest part of your bust. The return shipping fees will be automatically deducted from your refund amount. ), Thank you for your kind review.Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We do not offer an exchange service for any products at this time. test for the coronavirus, another step . All of our dresses are made to order, whether you ordered a standard or custom size, both require tailoring time. Please kindly refer to our Size Chart to choose the correct size. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Your satisfaction is of utmost importance to us. Wear an unpadded bra (your dress will have a built-in bra), Pull tape across the fullest part of the bust, Usually about 1 inch (ca. However, we are more than pleased to assist you in filing a claim against the shipping carrier. 2. View details We researched this on Apr 14, 2022. The whole refund process will be faster. You will have a pre-paid return label included in the box with your try-on dresses and can simply box the dresses back up, put the label on top, and drop the package off at their local post location or Royal Mail locations. Try-On Dresses must be postmarked for return by the 7th day of delivery. These are all the steps you should follow: Once we send the request to the company, well also provide you with a return label so that you can send your product for free. - Orders cancelled within 24 hours of payment confirmation will be eligible for a full refund. Highly recommend JJ's House to every mom I know with daughters!! Cancel order 72-120 hours after payment: 50% refund + shipping fee. What is the best way to choose my size? Paid extra for custom fitting and have been delivered an item labelled as one colour but is a completely different colour, wrong dimensions. We always recommend ordering Swatches (free shipping) beforehand so you can see the true color quality of each fabric in person. Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition. Any purses that are not often used should be kept in your luggage, which ensures that they are in clean condition and thus no need for dusting them off. 5cm) onto custom-sized floor-length dresses and dresses with trains, Begin at the top of the head and pull tape straight down to the floor. All were beautiful. Please see below the payment methods we accept: To return items, first customers need to contact us within 14 days upon receiving their items. Salt stains are removed by preparing a solution of vinegar and water (vinegar to water ratio: 3:1)and rubbing the solution on the stain with a cloth. JJsHouse.com holds no responsibility for missing packages or damaged products caused by theshipping carrier. Please send your item(s) using local post within 7 days from receiving the return form. On the last page, you can download the PDF file which contains your return label (if you choose "JJsHouse delivery service" as your return method), return form, and instructions for your return. I then had to spend another $300 on another dress on short notice. We suggest you order a fabric swatch to view colors in person. We are sorry to hear that you are not happy with the shopping experience with us. 2. Items must be received within 30 days from the date of delivery to be eligible for exchanges. . My beautiful dress for the best day of my life (so far). Hope we can serve you again in the future and make you a happier customer. View the. Quality and service make Jj House a great company to rely on. She tried the dress onm right away and it fit like s glove.Everything about this dress was perfect for her special night. * The item must be unworn, unwashed, unaltered, undamaged and with the original tags attached. I represented Canada. We also appreciate your honest feedback about your experience. I ordered on 9/26/29 and didn't receive it until about 10pm on October 14th. Delivery times are between 5-8 days to all major destinations. 3. Does JJ's House require a receipt to make a return? 2. Looking forward to serving you again! The front shirt part of the dress has some weird gathering that sticks out in front. They should be kept out of direct sunlight, which may de-shape the bags. 3. Please note that we only accept products in their original condition, and we cannot process any products that are returned without our prior knowledge. How Does the eBay Return Policy Help You Deal With Unwanted Items? We will also deduct the return shipping fee from the refund if you use our return label to send the package back. I'M OUT $180. Click "order status" Doesn't look like the picture at all. The process time is 8-11 daysfor Wedding Party, Special Occasion & Celebrity Dresses, and 11-13 days for Wedding Dresses. Tailoring Time is displayed on each dress's product page. As of April 14, 2022, JJ's House does allow modification & cancellation policies. We also appreciate your honest feedback about your experience. The standard shipping takes 5-8 days. Please note that we only accept products in their original condition, andwe cannot process any products that are returned without our prior knowledge. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The return form must be included in your return package. * Original shipping fee & return shipping fee will not be refunded. Feel free to use the picture if you want. Begin at the hollow space between the collarbones and pull tape straight down to the floor, To fit high heels, well add an extra 2 inch (ca. ComplaintsBoard.com is a leading complaint resolution website on the Internet. All PayPal payment can only be refunded via PayPal, all Credit Card paymentwill only be refunded to the original Credit Card. Items all individually wrapped. I have ordered a customised dress and they have been amazing with emails regularly and just confirming about measurements, will definitely be ordering from this company again and definitely recommending jj house to all my friends and family, I have had an excellent experience. After 24 hours, we cannot guarantee any late orders will be included in the same dye lot as the rest of your party. Does JJ's House offer a money-back guarantee? 4. 2. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. 2. Don't be afraid to order it! Mom's Moment - Up to $500 Cash Prizes Just Waiting! Here are 8 tips for writing great reviews. Moderate content, respond to reviews, and promote offers. The fastest shipping - expedited shipping takes 3-6 days for the shipment. Useful. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Extremely satisfied with my purchase. View the, Yes. But the points used for your order will not be refunded. How the JJs House Return Policy Works, and How To Return an Item With DoNotPays Help. What Everyone Should Know About the Walmart Return Policy, Don't Let the Costco Return Policy Give You a Hard TimeDoNotPay Can Help, All You Wanted To Know About the Ulta Return Policy, Everything You Have Ever Wanted To Know About the Nordstrom Return Policy. Nylon or cloth bags should be cleaned using a damp cloth by dabbing gently at the surface. Or you can find it on the Order Details page via this link. By continuing to use our site, you agree to our, Try 2, get 1 free - At-Home Try On Dresses. Slight color aberrationmay not mean that the dressis defective or mis-shipped. Each of our dresses is totally made to order according to our pictures. The fees you pay for the try-on dresses will not be refunded. If your item arrives damaged or defective, please request a return in My Ordersor Contact Usdirectly for assistance with processing your return. 4. Please note that we only accept products in their original condition, and we cannot process any products that are returned without our prior knowledge. It helps to cover the cost of shipping the dresses to you and back to us. After a returned package has been scanned and confirmed back into our warehouse, our customer service will contact you for the refund methods and details. 3. Allow up to 15 working days for the funds to be credited to your original form of payment. Keep in mind that screen resolutions can alter the way colors look on your computer depending on how you have it set. Order Number: Write an Inquiry: * To return, please attach pictures showing the issue. Use a cleaning brush or cotton cloth depending on the texture of the leather to wipe off accumulated dust. All returned or exchanged products must be in their original condition. Submit a return request at Contact Us to Customer Service within 14 days upon receiving your order.Please include an explanation and photographs stating the reason for your return. * We reserve the right to refuse the return if received in an unacceptable condition. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order. We will correct your shipping address and send you a confirmation email as soon as possible. We appreciate you taking the time to do so and so happy you loved the experience. You don't need to worry about the return delivery. Suede bags can be cleaned using the ordinary erasers for pen and pencil. JJ's House Information, Try-On Haul, My returns experience. Once confirmed, we'll start processing your refund. Go to the item page. However, didn't realize I had to go size larger. FOR ALL STANDARD SIZE DRESSES, SHOES, AND ACCESSORIES: Submit a return request at Contact Us to Customer Service within 14 days upon receiving your order.Please include an explanation and photographs stating the reason for your return. If you've already placed an order, your estimated delivery date is in your Order Confirmation email. 17th century spanish fashion,
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