don davis auto group owner

I am paying $23,000 for a vehicle that had been in an accident and I had no knowledge off with damage on it that repair alone will cost me over $1,500. This vehicle is SUPPOSED to *******. Ford. Well guide you through the process. Si continas viendo este mensaje, Due to financial circumstances I will not be with a vehicle due to oversight on the dealership and I am trying to get this issue resolved but I feel that they are trying to get me into another vehicle to get rid of the issue as soon as possible without anything being resolved or basically sweep the problem "under the rug". Titan Vehicles. We offered Mr. ****** a purchase payment with zero down payment. Bring your passion, energy and experience. At that time we had already paid of the loan on her Jeep Wrangler, and the lender refused to reopen loan thereby leaving us holding the loan on her Jeep Wrangler. International Association of Better Business Bureaus. We were able to secure financing on both units in question. They switched my service advisor and within a few days I got my vehicle back. This is what a consumer is supposed to be able to go by when purchasing a vehicle is the accuracy of the CarFax and now I know for a FACT that this CarFax has been FRAUDULENTLY REPORTED on by 2 different Dealerships. The down payment reduced the payoff on the Wrangler that much but was still $2,907.08 more than the fair market value. Used One-Owner 2020 Honda Civic Sport in Arlington, TX - Don Davis Dodge INFO EMPLOYMENT Used 2020 Honda Civic Sport in Arlington, TX 888-802-2903 View All Videos 30 Views Price $25,610 Sign Up For Price Drop Alerts Confirm Availability Apply for Financing Value Trade-In Confirm Availability Request Information Currently Viewing . Seems excessive but cant be easily validated because the recorded beginning/ending mileage(s) on the invoice are identical. . One Owner Pre-Owned Vehicles for Sale in Arlington, TX - Don Davis Nissan Narrow Your Search Viewing - Pre-Owned One Owner View All Inventory - Type Certified (31) Special (10) + Locations + Make + Model + ElectrifiedModel + Year + Price + Body Style + Color + Fuel Economy + Engine + Transmission + Miles + Drivetrain + Fuel Type + Seating Capacity Declined service repairs, but still need oil change. BBB Business Profiles may not be reproduced for sales or promotional purposes. I informed him that we would be able to look at it on 06/09 or 06/10. The customer's vehicle was diagnosed with a leaking water pump on 12/12/22. I did remind him that his warranty company had a direct bill program set up with Enterprise for a rental car. At Don Davis, we're Fast, Friendly and Fair! message, contactez-nous l'adresse Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. BUT On the the vehicles CarFax Report 2 different Dealerships have FRAUDULENTLY REPORTED WORK DONE when it has NOT BEEN DONE. Call 817.588.5474 to schedule an appointment today.Awards: . Down payment was made in May on the purchase of the Jeep Wrangler. I have attached a redacted copy of the repair invoice on the customers car referred to in this complaint. Team member passion and commitment to excellence have helped make Don Davis Auto Group a leader in the industry. pour nous faire part du problme. ******* was very rude when speaking to us, asking "I need to repeat everything to you again?" Kevin Krause. I never asked or expected to be put ahead of any other customers and the fact that they are assuming that is also indicative of the person they are. Yes that payment was more than his prior payment. Called again on 7/18, sent to voice-mail again, left message. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. las molestias. Well guide you through the process. And if we could have obtained financingfor Mr.******, we would have. Why did **** communicate a specific part requirement to me and then do something else? Kevin earned a BA from Boston University. Finally recd call back, was informed tech had not worked on vehicle yet, but were second in line. Dodge Chrysler Jeep Ram. But we have not been able to obtain financing due to factors outside the dealership's control. Dodge Chrysler Jeep Ram. The salesman fraudulently claimed that the super steel "made the truck super strong, especially in the area where people sat" according to the lawsuit. . Pre-Owned Vehicles for Sale in Arlington, TX - Don Davis Nissan Narrow Your Search Viewing - Pre-Owned View All Inventory - Type Certified (41) One Owner (136) Special (10) + Locations + Make + Model + ElectrifiedModel + Year + Price + Body Style + Color + Fuel Economy + Engine + Transmission + Miles + Drivetrain + Fuel Type + Seating Capacity I spoke to him again today and asked if he had made any decision on how he wanted to proceed. BBB Business Profiles generally cover a three-year reporting period. I received a call from Manny the worst service representative Ive every dealt with gives me a call and says they charge a ****** diagnostic fee and if I decide to move forward the fee would go towards my bill. He asked about a loaner. Car was checked and ******* would call us before she left at 6. 877-424-2942. Have fun with all the negative reviews I am about to leave concerning your "dealership". By signing up you agree to ourTerms of ServiceandPrivacy Policy. Did not receive call on status. He is contacting Mr. ***** to offer him a partial refund. I have also followed through with Nissan Consumer Affairs twice and have still gotten NO results as of 1/31/2023. I called Don Davis Nissan and a gentle man named ******************* said yes there was an accident but it had passed inspection. This is FRAUDULENTLY INFORMATION on the CarFax to this vehicle and since they want to get paid for this work and now the CarFax says this work has been done. Will be contacting my lawyer now to see what can be done legally. I did not hang up while attempting to make an appointment. Mrs. ****** declined and returned the Wrangler. It was a minor accident rear ended bumper was a little damage. ABS brakes.Don Davis Ford is family owned & operated and has been is business since 1979. Syed Jilaney. As you can clearly see, the repair invoice states NWD NO WORK DONE and all line items are N/C. Let me know if there is anything else you need from me. F-150 Vehicles. Additionally, we never added a Market price adjustment increase due to record ow inventory. https://www.nissan.dondavisautogroup.com/search/new-nissan-versa-*********-**/?cy=76018&md=264&tp=new. I do not like it when my time is wasted so I am not one to waste anybody else's time as I am not a hypocrite. That has absolutely nothing to do with any of this, as the warrant can be use at ANY dealership. EMPLOYMENT; Parts & Service: 888-280-0847 Sales: 888-802-2903; I brought my car in on 12/12 because it was smoking for some odd reason. Ive left voicemails, but no response. Its why Don Davis Auto Group stands out as an industry leader and why people want to work with us, organizations want to partner with us and why clients come to us time and again as a leading resource for for all of their vehicle needs. No ma'am. Today as I was speaking to him he just hung up the phone as I was talking. Was told oil change was completed. NO OTHER WORK WAS DONE! However the upgraded wheels and tires that were on the vehicle when she traded it in had been removed and replaced with the original wheels and tires. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. While we know this frustratingfor Mr. ******, it is also frustrating to us as we do not get to sell Mr., ****** a vehicle. We would also offer to buy his vehicle back for the 27,999 sales price from December. See details. I informed him that we would need 4-5 days to perform the diagnosis. Although Don Davis Nissan is not open 24 hours a day, seven days a week - our website is always open . BUT On the the vehicles CarFax Report 2 different Dealerships have FRAUDULENTLY REPORTED WORK DONE when it has NOT BEEN DONE. I bought a vehicle March 2022, two weeks later vehicle ran hot. Additionally, I did now speak with her until afterher mother called me to discuss the situation which promptedMS. ******** to return my call. The down payment reduced the payoff on the Wrangler that much but was still $2,907.08 more than the fair market value. We are rejecting the original response as we have not received any correspondence or the promised refund from this business. Fleet Manager at Snelson Companies, Inc Modesto, CA. Finally spoke to a mgr Austin that evening. At 7:00pm we called again. Every single service review was abhorrent! On September 1st I went into Don Davis Ford to trade in my 2015 Jeep wrangler and spoke to a salesman and traded it in for a 2021 Nissan Rogue after completing the necessary paperwork for the vehicle I was able to take the Nissan Rogue home, on September 28th I was informed by Don Davis Ford that the funding for the financing did not go through and that the Nissan Rogue would need to be returned back to the dealership or have a co-signer sign the paperwork. Don Davis was an okay place to work to say the less. Never was I offered another diagnostic test to see what was wrong with my vehicle ??. They kept the car for approximately 1 month. NEW. I have paperwork from the service department that states they did NO WORK ON THE VEHICLE. How can you expect someone to be without their vehicle, that they work out of, for up to 5 days with no loaner?!?! At that time we had already paid of the loan on her Jeep Wrangler and the lender refused to reopen loan thereby leaving us holding the loan on her Jeep Wrangler. To keep growing and building on our success we look for like-minded individuals to join our team. Auto Group. However, after delivery the lender declined to fund the contract on the Nissan Rogue unless she traded in both of her cars which she declined to do. I have been left without a loaner vehicle multiple times while they service mines. Federal prosecutors in Dallas are continuing to target her assets to help offset her six-figure court-ordered restitution. My payment is now 300 more than it was before and I absolutely hate the car I was put in. We have nearly 100 Chevy Silverado and Sierra pickup trucks on hand, providing a great selection of work-ready vehicles to our customers. In the 40+ years we have been serving the Arlington area, our clients have come from communities like Fort Worth, Dallas, DFW Metroplex, Grand Prairie, Irving, Mansfield, Euless, Cleburne, Flower Mound, Frisco, Waxahacie . After speaking with ****************** today, he stated that we did not discuss the accessories price prior to the vehicle arrival. We boast a diverse, energetic, dedicated and fast-paced culture in which teamwork and ingenuity thrive. Originally Don Davis Nissan of ********* had notated on the CarFax for this vehicle that they did a Maintenance Service, but them they went back in and updated the CarFax to say that they had Changed the Oil & Filter, Rotated The Tires, and Completed a Rear Brake Job. Pathfinder Vehicles. 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By the time we found a direct replacement, and obtained approval from the customer, the part had been sold and went on backorder. I was told the kicks was somehow so much better than my Nissan but it has not been. I refer Don Davis Auto Group to family, friends & people I just meet to do business with! We in no way did anything fraudulent and if necessary could take legal action against them for this slander. Instead they replaced the PRO SR (which I had mentioned repeatedly in conversations with ****) for $165 and sourced from a speed shop. About 1-2 weeks into my experience working I was left alone like completely alone. Please help us protect Glassdoor by verifying that you're a He then asked when and where the vehicle was purchased and how many miles the vehicle had when purchased so I told him he then said "there shouldn't be this kind of build-up already" and said "this vehicle needs to be taken back to where it was purchased and have them do the ************ change". Since then I have taking the car back to the dealership seven times, a few times for the same thing. Most recently with a significant repair that we contributedover $1000, 6 months after she purchasedthe vehicle. While I empathize with ********************** frustration not being able to find a vehicle during these times but we will were above board during this transaction. When I took a look at the car fax I did see that there was a note of a minor accident on 1/25/2020. We cannot put him ahead of other customers that have already left their vehicles for diagnosis and repair. Don Davis Nissan is located at 1320 East 1-20, Arlington, TX 76018. I have also followed through with Nissan Consumer Affairs twice and have still gotten NO results as of 1/31/2023. - During one of our conversations, **** told me a special S&B Air Intake System 99-203 air filter was needed (sourced exclusively from Ford) for $300 and that they were having difficulty obtaining it. Will have update on 7/19 for us. Please let me know if you need anything further from me. At Don Davis Auto Group we thrive on inspiring pride among our team members and envy among our competitors. After all of this, I am still the one left with a vehicle that has less than 60k miles on it and is already having safety issues. an. If the CarFax is wrong now as I know for a FACT it is now, how do I know it wasn't fraudulently reported on before?? Keep it up guys. This rating has decreased by -19% over the last 12 months. Collision Center. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Customer Reviews are not used in the calculation of BBB Rating. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. ****************** did not order this unit asked to put a deposit to hold this vehicle for him. We did attempt to trade MS. ******** into another vehiclebut we could not obtain financingdue to circumstances outside the dealerships control. After work on 12/14 I call a wrecker service to meet me at Don ********************** because I didnt want these people to do anything else to my truck. The company sells new cars and trucks built by Chrysler, Dodge, Ford, Jeep, Lincoln, Mercury, Nissan, Scion, and Toyota. Note that complaint text that is displayed might not represent all complaints filed with BBB. Need to find a different location? F-150 Vehicles. Through our back and forth phone conversations, this person was rude and short with me the entire time. Approximately 60 days after his purchase, Mr., ****** voiced his dislike of the Nissan Kicks. I guess when the truth is told you have to come back with a lie! The roof peeled back like a folded accordion into Mr. Arnold's face and head. I have tried to get them to get me in contact with ****** ******, who is the owner of Don Davis auto group with no avail. Not once was I offered a rental vehicle from anyone at Don *********************** I asked about a loaner and I was told none was available. Does my truck even have an S&B Air Intake system? Search Inventory. On 12/13/2022 she informed us that she was having the vehicle towed out. Meet the Staff. He talked to her this morning to confirm the mailing address, and we will get a check in the mail right away. Clean CARFAX. Don Davis Discount $832 Don Davis Price $31,848 *Manufacturer's Rebate subject to residency restrictions. Examples of poor service or misinformation include: Mr. **** does not seem interested in allowing us to assist him. Due to the potential damage to the engine due to the sludge on the oil cap, we declined to work on the vehicle and recommended that they take it back to the dealership it was purchased from. Please Reference BBB ******************************************* for more info. As far as replacement parts being more readily available at the time, we cant completely know how accurate that is, as we needed to ensure proper fit as well. They pulled the truck around and in just a few minutes the young lady was coming back out to let me know that the Service Tech and the Service Manager wanted to speak with me and show me what's going on with the oil in the vehicle. Don Davis Auto Group HOME OUR DEALERSHIP Dodge Chrysler Jeep Ram Nissan Ford NEW VEHICLES Search Inventory Nissan Vehicles Jeep Vehicles Ford Vehicles Ram Vehicles Dodge Vehicles Chrysler Vehicles Wagoneer Vehicles Get Financing Finance Application Shopping Tools Browse Inventory Find My Car Sell Us Your Vehicle Schedule Test Drive Get a Quote I have proof and witnesses of this. The $7,000. Here`s the Deal! "I would just buy a new car if i were you"Quoted over $8k for repairs. We sincerely apologize for the Inconvenience but feel we have done all we can do and offered her to keep either vehicle. Don ********************** is a complete joke. These accessories include: ***** tinted windows, ***** door edge protectors, ***** door handle protectors, Nissan wheel locks, Exact protective mats, custom pinstripe and Nitrogen filled tires. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Pre-Owned and a PLATINUM EXTENDED WARRANTY for 84 mths, unlimited miles was also purchased, plus the *** Insurance. Auto Group. los inconvenientes que esto te pueda causar. Lewis, 56, managed all of Davis' investment accounts and personal bank accounts from a computer in the Fort Worth office where she worked, federal court records show. Good Place to work if they had more workers. Crash tests conducted in the lawsuit also proved that the salesman had lied because the Toyota Tundra truck performed worse than trucks made by Chevy, Ford, and Dodge. Steve Nance. When I took my vehicle to the collision center for repairs a few days later I was contacted letting me know there was more damage than I thought the bumper was rusting due to a previous accident . enva un correo electrnico a We cannot put him ahead of other customers that have already left their vehicles with us for diagnosis and repair. I was told that it should drive funny for about a week or two in order to get use to me since they fixed it Within a week(9/30) the transmission code popped back on and the car has been driving weird. Mr. ****** did visit our dealershipafter a conversation with our sales manager, ****** ******. On my way to work I receive a text not a call that the water pump they had was cracked and they have to order a new one which will be in on Thursday 12/15. NEW. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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