Airbnb banned me because I used to live in Russia. You will enter your community username and new password and done! Why are travel refunds taking so long now? You may or may not have one. Our help is free. Yes User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Discuss the issues you have had with StubHub and work with their customer service team to find a resolution. We'll do our best to get back to you in the next 24 hours. Can I just go ahead and resell these on another website and be certain I don't run into an issue of double purchase? We'll do our best to get back to you in the next 24 To update your primary email address or phone number: Did you find it helpful? Other common StubHub email patterns are [first] [last] (ex. proven methods for fixing any consumer problem. Your IP: Picking up your tickets at one of our Last Minute Service Centres? Stubhubs terms and conditions do not allow for communication between buyer and seller. StubHub is the world's largest ticket marketplace with concert tickets, sports tickets and theater and. Stay away from this company unless you want to get screwed. It is a terrible business and horrible customer service. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Alternatively, you can send us an email at customersupportuk@stubhub.co.uk FAQ Lots of answers to questions are in our FAQ. I hope you take this message to heart, they will not help you so save your money and time and look somewhere else. We publish the names and emails of customer service managers. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with StubHub Customer Service. Virginia, USA. Emails found on company website yourfeedbackmatters@stubhub.com 100% Support 0 0 Emails found on 3rd party websites laudooley@stubhub.com 99% executive 0 0 jerskine@stubhub.com 99% The action you just performed triggered the security solution. I will be contacting my Attorney General as well as filing complaints with any relevant organization. Email Contacts customerservice@stubhub.com Social Media Contacts Executive Contacts Primary Contact I was told a week ago that my case was turned over to a technician and would be contacted within 48 hours. STAY AWAY! Were always here to help. 199 Fremont StreetSan Francisco, CA 94105https://www.stubhub.com/, Main: (415) 222-8400Customer Service: (866) 788-2482. You're all set! Buy and sell sports tickets, concert tickets, theater tickets and Broadway tickets on StubHub! Were always here to help. Either is possible (and other creative approaches might come up). Help us improve this article with your feedback. Since you accepted the transfer (yes, it is true that if you are logged on to another TM account and click on the accept link, it will assign the transfer tickets to that email address). Initial StubHub complaints should be directed to their team directly. form" and let us know how we can help you. I Was charged $188 because I was unaware that PDF in fact means "electronic ticket" and not a PDF file. Is this your company? The ability to swallow ones pride and accept blame or negative feedback is crucial. Me: Correct at checkout it was $353.56USD so that is the total American taken out of my bank or what should have happened.Agent. : Are you still with me?Me: yesAgent. Sorry we couldn't be helpful. How To Contact StubHub Corporate Office Headquarters. Use the access code from your order confirmation email to see your tickets: See your tickets by setting up or logging in to your StubHub account: Did you find it helpful? No one from the company has offered to fix this issue, they are rude and now that they have my money they won't even listen to me. SO MUCH FOR THEIR GAURENTEE! Select 'Sign in. Up to 5 Contact StubHub customer service as soon as possible by phone at 1-866-STUBHUB (1-866-788-2482), or by email at [email protected]. No phone number, no email, no chat. Reddit and its partners use cookies and similar technologies to provide you with a better experience. When I replied to the email saying I'd like to take advantage of that, they replied with "sorry that was a mistake, that option is no longer available for tonight's show" I replied with "This will be for tomorrow's show, how do I move forward? " This website is using a security service to protect itself from online attacks. My Sales. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Thanks for your message we aim to get back to you within 24 hours. Combined with viagogo, we now span 90+ countries around the world. Plus, it's the end of the semester and we're throwing a party! We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of StubHub, Like, share & subscribe to StubHub on YouTube at, Check out StubHub's Instagram pictures and videos at. Consumer Alert: Beware of travel clubs with "VIP" prices, Quake City Confidential: How we made it through our first earthquake in Christchurch, please contact our team at Elliott Advocacy through this form. If you click on the chat option, there's an option in the bottom right that says "contact form" that will let you send an email. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Southwest just got a one-two punch for its holiday misdeeds. Are you the buyer or seller because you post is confusing? Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. is there a way to contact stubhub that isn't their phone number, facebook or twitter. Current hold time. Then I was told that in compensation I would be able to sell my tickets on "Last minute Services" within an email. Heres how to spot it, How to find the best hotel at the lowest rate, Here it is: The complete guide to summer travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. My family flew from Seattle to go to the Cowboys game tonight and I cant get my tickets from stub hub because I accidentally spelled gmail wrong!! Eversource Gas says I have a leak. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. They call you stupid and hang up on you. Lorem ipsum dolor sit, amet consectetur adipisicing elit. Use of this website signifies your agreement to our, / Changing your default email address or phone number. [last] (ex. Founded in 2000 and headquartered in San Francisco, California, StubHub is a San Francisco-based ticket exchange and resale company. All Rights Reserved. You can find contact details for StubHub above. The worst customer service that I have ever experienced. As long as the tickets were transferred by the seller you are fine. But its complicated. StubHub has an average consumer rating of 2 stars from 292 reviews. Please help. Fastest way to talk to a real StubHub rep. Are you the buyer or seller because you post is confusing? Corporate Phone Number: 1-415-222-8400. If you have a consumer problem,please contact our team at Elliott Advocacy through this form. Call 1-866-788-2482 to speak to a customer service representative from StubHub. StubHub is a multinational company founded on 2000 by Eric Baker and Jeff Fluhr with its headquarters located at San Francisco, California, United States and key people behind it being Jill Krimmel and (President) .. StubHub has the following subsidiaries: Subsidiary. let's see how dumb they are over $25.00 when lawyers will cost a pretty penny. When you buy tickets as a guest, check your order confirmation email for a 6-digit access code. Plus, we have insightful letters, insider tips, and more. To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide) Send your email to customerservice@stubhub.com Re: Accepted tickets in Ticketmaster with different email than StubHub account. So you send the mobile tixx and stubhub then forwards the tixx to the actual end buyer. Hi @Lee36. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__. : The site is US based and all pay outs are done in US dollars and so if you go to Stubhub.ca it will send you to Stubhub.com as we no longer have a Canadian siteMe: So again, where does it say the total in American then, it is false advertising on your part when you WRITE TOTAL. I have now been waiting for a call back for over a week and you have owed me money for over two weeks. and dont tell anyone about any currency charges, change it on everyones visa in hopes to make more money without people knowing. We found clear and detailed contact information for StubHub. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. jdoe@stubhub.com), which is being used by 88.9% of StubHub work email addresses. Here is a copy of my most recent email:Are you serious? Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Customer service all the way to your seat, 2000-2022 StubHub. 01-06-2022 08:07 PM. 50. miles of. Do I have to pay this service bill? I tried calling and was on hold forever. For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. again worst customer service ever. . If you could help me correct this, that would be great, Im freaking out. Note: If youre having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly. Welcome to StubHub Support My Orders My Sales My Account Community Browse Help Categories Where are my tickets? After logging in you can close it and return to this page. U am not really sure how to contact the buyer as well. Address 199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available every day from 5 a.m. to 9 p.m. Pacific Time in the U.S. and Canada. All Dates. All Rights Reserved. . Try any other company just not this one. million verified professionals across 35 million companies. The company took my money! For more information, please see our Check out our directory. NEVER BUY FROM HERE, NEVER. At this time if you need to change your email address on file, you will need to contact us so that we can make this change for you. +44 20 8068 4317 Line opening times (UK time): Mon-Fri 07:00 - 20:00 Weekend 10:00 - 19:00 I paid over $8,000 only to be disappointed and lose all my money. tickets can be for sports, concerts, theater and live entertainment. The customer service is terrible and are looking to only take your money and not deliver your physical tickets or help in any way. Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. You can call 866-788-2482 or send a dm to @TeamStubHub and explain you have a pass and they can assist. Buying Selling Account & Settings Getting your Mobile transfer tickets Understanding your order's delivery status Event statuses when buying tickets Reselling tickets bought on StubHub Postponed or rescheduled events My Listings. StubHub doesn't offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. The person contacting you asks to confirm your account or payment information. Did we mention it's free? Remind me when call center opens. San Francisco, CA 94105 USA. It provides a platform for users to put list their unwanted tickets for sale. StubHub Contact Info: Phone number: (866) 788-2482 Website: www.stubhub.com What does StubHub do? My Tickets. After the switch, you will enter the email address you use to access the community in order to reset your password. Waited too long to get a passport? How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. How to win your consumer dispute using the Elliott Method. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Alternatively, you can send us an email at They have ruined my World Series experience. Yes No Still Need Help? Under 'Email address' or 'Primary phone,' select the pencil. Use of this website signifies your agreement to our. {{ userNotificationState.getAlertCount('bell') }}. StubHub is a ticket reseller. Most customer needs are emotional rather than logical. Payments. Listen now (18 min) | In this episode: Walking up to the caldera and through Christchurch's parks. No credit card required. Click here to get notifications about new complaints of StubHub. Performance & security by Cloudflare. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. StubHub reviews first appeared on Complaints Board on Apr 8, 2008. Copyright Coporate Office Headquarters -2023. Selling tickets and delivery expectations. Whats the Booking.com refund process? No. Customer support is available every day from 5 a.m. to 9 p.m. Pacific Time in the U.S. and Canada. When I call back 4 days later I am told I have been marked urgent and someone would get right back with me. Re: Can I contact my buyer? (on the StubHub app, go to 'My tickets.' All Rights Reserved. 199 Fremont Street, Floor 4. I requested a refund on December 21, 2021 and have not received anything - not even an email update. Listed tickets tonight and stubhub sent an email saying the listing is not available to purchase and that they will contact me within 3 days to confirm the listing ?? Product shipment, payment, communication, billing, and any kind of service-related complaint about StubHub can be filed via the specific StubHub complaint section. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 1. 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